Jamf Connect

Since, like, forever, we have had our Macs at school bound to our Active Directory. Initially this was to try and match the experience people were used to with logging into PCs, with a shared drive and a network ‘home’. But as we started to migrate to the cloud, the jobs of the trusty (or not) Windows server were increasingly given away elsewhere, e.g. using Google Drive for our shared drives and so on. This left the Macs just using network accounts purely to authenticate users. Was there a way to log onto the Macs using cloud credentials?

Defining the benefits

‘Moving to the cloud’ is something that is spoken of as an untrammelled good, but it’s useful to articulate the advantages. What would be the benefit of moving away from logging in on-premises Active Directory?

  1. A service is the cloud is a service that is someone else’s problem if it breaks. Before we moved to Google Drive, all of the school’s really important documents just lived on a hard drive on a server in a cupboard. Whilst the data was backed up, it still was a rather fragile single point of failure. If the running of the server is handed over to people who actually know what they’re doing (e.g. Microsoft or Google), this is one less thing for a school to worry about.
  2. A job that’s handled by the cloud is one less job for an on-premises server. Hopefully, if enough jobs can be given away, we can get rid of the server altogether!
  3. Unifying the sign-in experience. We use Microsoft accounts in an ever-increasing variety of places, such as with federated Managed Apple IDs and as part of the initial setup process on an iPad, so if teachers are used to using the Microsoft account every day on the Macs, this will help them become more familiar with it.
  4. Giving a more reliable experience. Whilst binding to AD has been part of the Mac since OS X and before, it feels like directory access is something that randomly breaks as the OS updates or upgrades. So if we just move beyond it, this removes one more point of failure.
  5. Allowing remote users to log into their Macs. Since the COVID pandemic, there’s been an increasing number of users in school who need to be able to log into their Macs when not on the school network. If the Mac is still bound to the AD, this isn’t necessarily possible.
  6. Moving with where things are going. Back in 2015, we moved from managing our Macs with a Mac Server running Workgroup Manager (those were the days) to an MDM approach with Jamf Pro. Workgroup Manager continued ‘working’ for several more years of macOS updates after that before being discontinued with Yosemite, but it was good to be ahead of the curve and avoid running in a brick wall. Moving away from binding to AD feels like the same sort of thing.

Enter Jamf Connect

So, what to replace network accounts with? In 2018, Jamf acquired NoMAD, which was an open-source alternative to using Apple’s directory tools for authenticating users. It then turned into Jamf Connect, a paid solution that offers it’s own login screen and a menu bar tool. How does it work?

  • Installation of Jamf Connect requires a ‘jump start’, a remote support session from a Jamf technician to set it all up in your environment. A great way to get it all working!
  • There is a Jamf Connect Configuration Tool that is required to set up the different settings, such as which identity provider you’re going to use as well as a plethora of different options.
  • We then set up the login screen (complete with custom wallpaper) so that users were required to sign into the Mac using their Microsoft account. If an existing AD account was already there, this was converted from a ‘mobile‘ account to a standard Mac user account. The login process then asks for the user to enter their password for a second time, which then unlocks the account on the Mac itself.
  • Once logged in, we configured it so that the Jamf Connect menu bar item was automatically logged in with the Microsoft account, which then kept the local Mac password in sync with the cloud password.

Once we had installed the Jamf Connect software and configuration options, and told staff what to expect on their new login screen, it seemed to work just fine!

Things to watch out for

It wasn’t entirely a plain sailing from this point however. The way Macs are set up at school is that, whilst a particular Mac may only be used by a subset of users, it could potentially be logged into by any member of the staff team. If a user had changed their password since logging into a Mac and then returned to that Mac, the local password would be the old one. When using network accounts, the Mac would happily log in using the new password and then would prompt the user for the old password to update the keychain password. If the user didn’t know their old password, the old keychain would be replaced with a new password.

With Jamf Connect, this scenario gets more complicated. If the user’s account is still a ‘mobile’ account and has not been converted to a ‘standard’ account as part of the initial login with Jamf Connect, the Mac can still talk to Active Directory to at least still let the user into the local account before it is then ‘demobilised’. (Please see Jamf’s documentation for more information about this.) For this reason, it’s important to not unbind the Macs from the Active Directory until you’re sure there are no remaining ‘mobile’ accounts on it. I found some handy ‘extension attribute’ scripts that will tell you which Macs on Jamf Pro still have network accounts on them.

If a user’s account is a normal ‘standard’ account, either because they’ve demobilised an existing network account or have just signed in fresh with Jamf Connect, and they then change their password outside of using the Mac and return to the Mac, there thankfully is a solution to getting back into this account. I found a handy blog post that explains the commands you can use to change the password on a given user account. I turned this into a script that can be run from Self Service, which prompts the user for the username of the account you’re trying to change the password of. You need to actually be logged into a machine to do this, which can be done with a local admin account or something like that. In the script I made it change the password to something that only your tech team can know, preventing any unscrupulous users changing the password of another account and then trying to log in! The next time the user logs in via Jamf Connect, they can then enter the temporary password as the known local account password, which Jamf Connect will then change to the user’s cloud password once they’re logged in.

Below is the script in question:

#!/bin/bash
#Freddie Cox for Knox County Schools
#Edited by Tim Lings
#2021
set -x

sleep 1

userName=`/usr/bin/osascript <<'EOT'
 tell application "System Events"
    activate
    set userName to text returned of (display dialog "Please enter affected username:" default answer "" with icon 2)
end tell
EOT`

#Reset local password
/usr/bin/dscl . -passwd /Users/"$userName" temporarypassword

One last thing we discovered is that some users had figured out that they could click ‘local account’ the login screen and then login with their normal AD credentials, rather than having to put in their cloud Microsoft account. It is possible to set the configuration for the Jamf Connect login window using ‘DenyLocal’ to prevent this happening (with the option to also specify local admin logins that you still want to allow).

Back to School

Ah, September. The time of year when the school that everyone has so diligently and careful taken apart, sorted out and tidied away in July has to be put back together again in a matter of days because all of the children are starting school again.

The same applies with technology in schools. With our 1:1 iPad programme, September is when we have to setup new iPads for our students. Depending on the refresh cycle, this can be anything from three to six year groups that need doing. Thankfully, this year it was only Years 1-3, as we had just started a new lease with Key Stage 1 iPads and the Year 3s needed the iPads that Year 6 had finished with at the end of term.

This year, we (my technician and I) successful got all the iPads up and running by the end of day two of term…which I think was pretty good going! We managed the four classes in Year Three in one day, involving students setting up the iPads themselves, and got all eight Key Stage 1 classes ready, which we set up for the students in our bespoke Using Shared iPad Mode In The Wrong Way approach, in a day and a half.

Which I think is pretty good going! And much better than last year, which took three or four times as long.

So, what was different this year?

  • Having a technician again. For various reasons, the previous year I was left bereft of an IT technician, which makes a huge difference when it comes to deployment. Another pair of capable hands saves so much time.
  • Network upgrades. Our network has 802.11ac wireless access points and a 10gig fibre backbone but the actual cabling into some classrooms was shockingly old. In the last year we’ve rectified this with CAT 6a cabling upgrades. Which makes things much faster, or at least not noticeably slow!
  • Federated Managed Apple IDs. We’ve linked up our Microsoft accounts with the school Apple IDs, which means users have the same password that is used in other systems. Reducing complexity is always worth it.
  • Single sign on with Jamf Pro. We’ve turned on single sign on using Microsoft accounts with our MDM (Jamf Pro), which means that users are using the same account to authenticate with the MDM as they are with their Apple ID. One less thing to remember — “just type it all in again!”
  • Single sign on in other places too. We’ve also made use of student Microsoft accounts with logins for Showbie (our learning platform), Mathletics (for practising maths skills) and Sora (our digital lending library). It helps students become more familiar with their Microsoft account credentials and, I think, reduces complexity again.

When dealing with a school of iPads, making the effort to smooth out the speed bumps is always worth it in the long term. For technology to be an effective tool in the classroom, it’s got to ‘just work’ as much as possible, so it fades into the background and instead supports learning.

Giving macOS Software Updates a Nudge

When we first got a small suite of iMacs at my school back in 2010, I could keep them all up-to-date by just manually going around and running Software Update on each machine. Later on I discovered that I could use Apple Remote Desktop to push out a Unix command to trigger the update on multiple machines at once, which seemed pretty cool at the time.

However, as the number of Macs began to multiply, keeping on top of updates became an increasing problem. As the computers were spread out across the school, I couldn’t be sure that they weren’t being used when I was wanting to run the updates, and the whole process required too much hand-holding.

After a bit of searching around on the interweb, I stumbled upon Munki. Developed by Greg Neagle at Disney, it allowed (amongst other things) for a Mac to install Apple’s software updates whilst the Mac was sitting on the login screen. By scheduling the Macs to turn on early enough in the morning, I could be sure that they were freshly on the latest and greatest version of the operating system for users at the start of each day.

Fast forward to 2020 with macOS Big Sur, and then Apple Silicon, Apple Software Updates increasingly relied on the user to actually hit the ‘restart’ button for them to install, leaving Munki unable to perform this task automatically. What to do about this?

The first thing I did was to use a configuration profile to turn on ‘automatic updates’ in System Preferences. Some updates would still require a user-initiated restart however.

I then came upon a newly developed piece of software called Nudge. Read a great blog post by Andrew Doering here!

The idea of Nudge is that the little application will pop up and ‘nudge’ users towards hitting that restart button in System Preferences. It can be configured in lots of different ways, such as giving users a certain number of dismisses of the app before it starts seriously nagging the user to just do the update. Great stuff!

Everything about how to install and set it up is on the Get Started and Readme pages, so do take a look there. Here are a few pointers from my experience, which may also be of assistance:

  • First thing to do is to get the Nudge app installed. The latest build is on the site and can be deployed using your management tool of choice. I used a policy in Jamf Pro.
  • Next you need to configure it. I used a configuration profile, making use of the handy Jamf Pro Guide which explains how to import a JSON configuration schema. Nice!
  • I completely missed step three at first, which is to install the launch agent, which is programmed to make Nudge run every 30 minutes. As otherwise it will never start nudging those users!

I’ve let staff know that we need them to play their part and run the update, but hopefully Nudge will, we, ‘nudge’ them along nicely as well!

Books for kids

When the iPad first came out back in 2010, it also came with what was then called ‘iBooks’, Apple’s answer to the Amazon Kindle. You could buy and read digital books straight on your lovely new iPad…fantastic!

Some time after that, Apple brought out the Volume Purchase Programme, which allowed schools/businesses to buy copies of apps and books for their users. These came in the form of codes which would have to be redeemed against a user’s Apple ID. These codes could only be used once, which meant that if a user left your organisation you’d have to buy all their apps again, or recycle their Apple ID by changing the name and password.

Fast forward to 2013 and Apple brought out Managed Distribution, which allowed an institution (via MDM) to assign app and book licences directly to a user’s Apple ID. With apps, these licences could be recalled and distributed elsewhere if required, but with books the licence got ‘used up’ if assigned.

A few years later, Apple rolled out device-based app assignment, which allowed an app to be assigned to a specific iPad even if there wasn’t an Apple ID on the device.

Not so with books: these still needed to be assigned to an individual rather than a device.

In order to distribute copies of Apple’s coding or creativity resources to teachers, I was quite happy to assign those book licences to individuals because there were only so many teachers in the school. But when it came to our KS2 deployment, there wasn’t a way in Jamf Pro to easily make a list of all the 450 students and then assign them books.

However, in Jamf Pro 10.16, a new feature was released that allowed for the creation of smart user groups based on information imported from Apple School Manager. So this would allow me to make a smart group with just the students in a specific class or year group. Which I could then use to assign books. Added to this was the feature that allowed for the automatic registration of users with volume purchasing if they have a Managed Apple ID, which basically meant that the MDM could assign apps/books to the user without the user having to agree to the registration. Which is handy when working with a whole school 1:1 programme!

Breaking the Webinar Fourth Wall

I love running educational technology workshops: it’s a chance to meet face-to-face with a group of educators, to share ideas and approaches on how to use computers in the classroom, and then watch teachers’ imaginations light up as they discover just what could be possible. Well, that’s the plan anyway!

I have had the privilege of running the Greenwich Apple Regional Training Centre for the last four years, delivering iPad workshops with a diverse audience of teachers. But with the COVID-19 lockdown, face-to-face workshops are just not an option. So, starting a few weeks ago, we started hosting some Apple RTC Zoom webinars. I had seen Zoom webinars being used successfully (such as for my church’s Sunday morning livestream!) and so it seemed like a good platform to go for.

Initially I thought of just running these webinars using a normal Zoom meeting, with each attendee appearing in the well-known video wall. However this puts an extra pressure on those attending to open up their homes/offices to complete strangers and doesn’t allow people to just tune in and listen. I also wanted to be able to integrate between Zoom and Eventbrite, both to know who is actually signing into the webinar and to make the sign-in process for attendees as easy as possible. So instead we went for the paid Zoom webinar add-on. The difference with this is that the host is the only one who can share their screen video.

Now with this comes the challenge of how you still reach out and cross the fourth wall and help attendees still feel like it’s an interactive workshop and not just watching a TV show. If we just wanted to put on a ‘performance’, we could just record it in advance and put it on YouTube and be done with it. Rather we wanted attendees to be able to contribute and share in the workshop, which makes increases learning and generally makes it much more enjoyable too.

Here’s a few things we’ve tried:

  • Chat. With Zoom webinars, you can turn on the chat box, either for discussion between the host and attendees, or between everyone on the webinar. This can be used for discussion or the sharing of contributions, ideas and feedback.
  • Q&A. There is a ‘question and answer’ box, which allows attendees to post questions or comments that they have and then the host to respond to them at an appropriate point in the webinar.
  • Polls. Zoom webinars has the option of launching live ‘polls’, which allows attendees to answer multiple choice questions, which the host can then share with everyone. This is really fun, and allows for everyone to share their experiences and for the host to get a better sense of the attendees’ context.
  • Live demos. This always raises the element of danger in a presentation, as things can go wrong! But if you’re doing a live demo of an online platform, this can really increase the engagement of attendees. During our webinar on using Showbie for home learning, we got attendees to sign up for a free Showbie account and then join a test classroom, thus all contributing to a shared digital space.
  • Voice contributions. A great way to include attendees is to allow them to talk in the webinar. In a webinar on Apple Teacher, we asked attendees if they wanted to explain how they would answer a question in the badge quiz. Attendees then pressed the ‘raise your hand’ button, which then notified the host who could then invite that attendee to unmute their microphone and contribute their answer.

Running a webinar can feel a bit like sitting alone in a radio booth, so all of these little features can really help improve the engagement and flow in a webinar session.

Lessons from lockdown

So, schools will begin to reopen in England from June 1st 2020, starting with primary schools and — more specifically — Years 1, 6 and Reception. There is controversy out there about how safe this is for children and teachers, whether it’s the right time to do this, and indeed how many parents will be confident in sending in their offspring to school at all. Whatever your position on that, this reopening still marks a watershed moment where we move from schools only being open for vulnerable children/critical worker kids to schools welcoming an increasing number of children and distanced home learning drawing to a close.

As we begin to move towards this ‘new normal’, I think it’s worth reflecting on the last two months of school closure and home learning to identify if there are some useful lessons we can draw from it. It’s difficult to know what lasting changes we might see in the education sector following coronavirus, but here are my main takeaways.

1. Technology can help with learning

I’ve believed this for a long time, but it’s been encouraging to see many other schools come to this conclusion too (in practice if not in articulated thought). It’s not necessarily been in all the snazzy ways that the EdTech proponents sometimes promote, but rather in the mundane but vital things like distributing learning resources via your learning platform, or providing digital tools to complete tasks, or allowing interactive communication between students and teachers via video conferencing or text chat. I wonder what kind of correlation there is between the amount of learning that has happened during lockdown and to what extent schools have made use of technology in their approach.

2. Kids need computers

With all of the benefits that technology can offer with home learning, it’s only possible if children actually have access to computers and the internet. That the UK government has put in place a scheme to provide these devices to families in need betrays the reality of a digital divide. At my school we have sought to provide loaner iPads for families who need them, which has definitely helped.

Once children are back in schools, the problem still stands though: if you’re going to use technology as a learning tool, it works best when there is ubiquitous access to it. We are incredibly fortunate to have a 1:1 iPad programme at my school, but it saddens me that this still is so rare in the state sector. I dream of the day when giving every child a computer is as obvious as giving every child their own pencil and exercise book.

3. Teachers need decent computers too

Our teachers are all assigned a modern iPad with a keyboard and Apple Pencil. This could have been considered excessive, but was has been so helpful during lockdown. Need to write your end of year reports? No problem – type away on that Smart Keyboard. Need to create PDF worksheets for your learning platform? Just use the PDF creation features built into the share sheet. Need to add the answers on top of a digital work sheet? Simply use markup tools and the Apple Pencil. Need to screen record an explanation to help students? There’s the built-in feature or something like Explain Everything.

4. There’s lots of options out there

A recent study in the US showed that 52% of students were using Google Classroom as the platform for home learning. Which means that Google must be doing something right (although not everything). But that means that nearly half of the students were using something else! We use Showbie, but I know that Seesaw, Microsoft Teams, Tapestry and Purple Mash are widely used. This is heartening in many ways, showing that there is still lots of innovation in the area of learning platforms and that schools are willing to find the best solution for their context.

5. But choose your technology carefully

Not all technology is created equally. If you’re in a position to evaluate and implement a technology solution, you need to have a clear idea of the problem you’re trying to solve, a vision of how technology can help and then a plan of you’re going to make that happen. You can then evaluate a potential technology stack with that in mind.

6. Technology can help with learning once we’re all back at school

My hope is that schools, having been plunged into the deep end of implementing a learning strategy with technology during school closures, will not file away the experience under ‘crazy things we did during lockdown’ but will actually implement some of it in the ‘normal’ classroom (i.e. the one where teachers and children can share a room unhindered…perish the thought!).

Sure, there’s probably no need for Zoom lessons once the teacher is standing in front of the class, but could video conferencing come in handy in any other ways? Maybe to link up with another classroom from across the globe? Or record explanations for children to refer back to?

And whilst printing, photocopying and physically handing a paper resource out to a class has many benefits, perhaps digital workflows and PDF annotating has a place? As a school, we’ve basically gone to zero photocopying whilst the school has closed , saving time, money and paper. Could much of this usefully continue?

I am sure that teachers at my school are looking forward to the option of using a wider range of apps with students – Book Creator, Clips, Keynote etc etc – rather than just Showbie. But you can sure do a lot with ‘just’ a combination of PDFs, voice memos, text annotation tools and the pen tool. I am hoping these competencies and confidences will not be lost but rather built upon in time.

Using Slack in a pandemic

We have been using Slack at my school for about four years now. It has generally worked really well as way for our whole staff team to communicate together effectively beyond email, helped by the fact that we provide all staff with a device and because it works across a range of platforms (iPadOS, macOS and web etc).

But as I reflect on the last few months of pandemic school closure, Slack has definitely made remote working a lot easier for us an organisation. I can sit on my kitchen table and easily flow between a range of different tasks: solve an ICT problem for a teacher; glean valuable feedback from teachers on an aspect of home learning; schedule a Zoom meeting with senior leaders; stay in the loop about activities happening for critical worker children still in school. Each task might not seem hugely significant by itself, but the fact staff from across the school can get this sort of work done without getting buried in endless email threads helps make school life feel at least a bit more cohesive.

Here’s a few things that have helped us make it work:

  • The more channels the better. Sack works best when there are channels about a specific tasks or project. We had lots of existing channels that worked well for us during ‘normal’ school opening, but with the change to distanced working, we needed some new channels to reflect the new tasks at hand. For example, we set up #who-is-in-school for posting rota details, rather than them getting lost on our general channel. Having a dedicated channel means that people who want or need to know that information can find it quickly.
  • Pin important posts. Once you have made specific channels for the specific topic/project, it’s very helpful to ‘pin‘ key documents or information. As well as making the information stand out for those already in the channel, those joining can just scroll up and find it too.
  • Turn group discussions into private channels. Sometimes an existing channel doesn’t have quite the right people in it for the information you want to share, so you create a new new direct message to those people. But creating a private channel instead (or converting an existing message group into a private channel) clarifies the ongoing conversation topic and makes it simpler to return to the conversation.
  • Use ‘reacji’ to keep track of tasks. Slack allows you to react to a post with an emoji (e.g. 👍) something Slack cloyingly call a ‘reacji‘. This can be used as a great way of to both let people know that you’ve received a message and be a note to yourself that you’ve dealt with it.

How to make iCloud save the day

For various different reasons and entirely due to my own incompetence, on Monday I managed to accidentally and remotely remove all of the apps from all of our teachers iPads. Not a good way to start the day!

So, after fixing the problem and setting all the apps to reinstall again, I reflected on what does happen to all that app data should any app be accidentally deleted in future. Sure, you can restore from an iCloud backup, but that’s a pretty time-consuming process and it would be better if everything lived nice and safe in the cloud.

So, how did various different apps perform?

  • iWork: fine, so long as teachers had been saving to iCloud Drive (with the free 200GB of storage with Managed Apple IDs).
  • G-Suite: absolutely fine, as the very epitome of cloud storage.
  • Office365: more of a mixed story, depending if people were saving things to ‘On my iPad’ or to OneDrive. The Office apps don’t default to the cloud, which is not great.
  • Slack: requires the user to know the name of the workspace before signing in, but once you’re in it’s good as new.
  • Explain Everything: nothing is saved to the cloud, so any projects that weren’t already exported are lost.
  • Book Creator: not a problem, mainly because I had previously turned on iCloud storage via MDM. Once you open the app and wait a few moments, all of your previous books reappear…yay!

Making Book Creator save to iCloud

Now at this point I need to interject: how exactly did I got Book Creator to save everything to iCloud? It’s not the default setting, that’s for sure!

I stumbled upon the solution a few years ago when we introduced Shared iPad in Key Stage 1. Shared iPad mode heavily relies entirely on apps using iCloud to store all their data so that when a user logs out of one iPad and into another one, all of their app data magically follows them. Some apps support this out of the box, whereas others need to have a few settings turned on via MDM.

One cool thing about MDM is that you can use it to push out certain configurations to apps when they are installed. On Jamf Pro, there is an ‘App Configuration’ tab on apps and it’s in there that you can put in the extra settings. Such as…

<dict>
<key>enableCloudSync</dict>
<true/>
</dict>

If you enter this information, even if the iPad in question isn’t in Shared iPad mode, it will automatically save the user data to iCloud. Handy!

Please see https://support.bookcreator.com/hc/en-us/articles/209212825-Configuration-for-Shared-iPads for full details from Book Creator.

Making Explain Everything save to iCloud

So, could I leverage this benefit to fix any of the other apps? The answer is yes!

Explain Everything supports Shared iPad mode, so I used the same trick to get it to save data to iCloud even if the device wasn’t in Shared iPad mode. The following configuration dictionary in the app configuration worked for me:

<dict>
<key>SharediPads</key>
<true/>
</dict>

Please see https://docs.google.com/document/d/1atOMVFtTh38dG6twc9EbCTjBrB78gsBAbmHMVXrzHUw/edit#heading=h.i0got4llqoyo for full documentation from Explain Everything.

Making it easier to sign into Slack

Now, Slack doesn’t use iCloud per say. But it would be handy if school devices knew the school Slack domain by default to make signing in much simpler. And it turns out that they can!

The following app configuration is what you need:

<dict>
<key>OrgDomain</key>
<string>yourslackteamnamehere</string>
</dict>

Please see https://storage.googleapis.com/appconfig-media/appconfig-content/uploads/2017/11/Slack-AppConfig-ISV-Capabilities-V2-.pdf for full details of what is possible with managing Slack.

Connecting and engaging learners with Showbie Class Discussion

It is the law in the UK that children have to go to school, unless they are being home schooled. Which means, barring attendance issues and the inevitable follow-up of penalty notices and court action, children generally come to school. A teacher has to put the work in to make their lessons engaging so that children pay attention and learn, but they don’t usually have to worry if kids will show up at school in the first place.

With home learning and COVID-19 school closures, things have changed: we can populate our virtual learning platform with as many learning activities as we like, but we can’t actually make children log in and do them every day. To counteract this, we’re doing the following:

  1. Phone calls home. We have asked teachers to make phone contact with each student in their class (it’s a primary school, so this is up to 30 children), to check up with their general wellbeing but also to encourage them to be logging into Showbie and doing the learning activities.
  2. Troubleshooting technical problems. Before the school closed, we emailed home children’s Showbie login accounts. The majority of children were then able to log in and start the learning, but not everyone. Through responding to support emails from parents, texting home login credentials and even phoning parents to talk through problems, we’ve seen 85%+ able to login at least once.
  3. Providing a device. Because we’re in phone contact with families, we’ve been able to identify those families who just don’t have enough computer access for their children to learn. We’ve been sending home some ageing iPad Airs and are now scraping together some 5th Generation iPads to go into homes too.
  4. Making tasks engaging and accessible. We are designing three 30-minute learning activities for children to do each day. These are mostly recapping existing topics in English and maths and then introducing new learning for the rest of the curriculum. If learning is accessible to children, they are more likely to want to come back and try it the next day.
  5. Feedback from teachers. Showbie has lots of great feedback options, such as voice notes, text comments and annotation tools, so we are encouraging our teachers to make good use of these. If a child has put in the work to log in and do their learning, it’s important that they know that someone has been looking at it as it will motivate them to try again the next day.

On top of all of this, we’ve been experimenting with using the Showbie ‘class discussion‘ feature. Within each Showbie class, a teacher can turn on class discussion to allow students to have real-time text conversation together. As the lockdown has continued, children are increasingly desperate for contact with their classmates and so class discussion will help them stay relationally connected in, but also provide a meaningful ‘pull’ mechanism to encourage children to keep on logging into Showbie.

We trialled it initially with Year 6, adopting the same model as #AppleEDUchat Twitter chats with the class discussion open for an hour and the teacher posting a new a pre-prepared question every 10 minutes. It was generally a big success, with a good number of children logging in and participating. After getting feedback from teachers, we made the following adjustments:

  • 30 minute discussion, as an hour was too long
  • Starting and ending with 5 minutes for ‘hello’ and ‘goodbye’, as children really wanted that space to just ‘chat’
  • Four questions posted at five minute intervals
  • Teachers to pause class discussion after posting the question, to give a chance for children to read and consider before responding

We also discovered that Showbie had helpfully released an update to their software, allowing teachers to pin posts in class discussion. This allowed teachers to keep their question at the top of the discussion, rather than it being lost in the flow of conversation. Handy!

This was my favourite unsolicited feedback from a child: