Setting up iPads pt.3

Yesterday I managed to finish setting up the iPads…yay! It was much less eventful and just involved setting the remaining iPads going during the day and then turning them all off for storage over the summer.

All that remains come September is to assemble the IKEA storage boxes, put the iPads in their cases and do some staff training.

In hindsight, it was pretty straightforward after all. I don’t imagine setting up 45 MacBooks or something would have only taken a day or so!

WebDAV

My problem is that I, deep down, hope and expect software and technology to work easily and first-time. One day I shall learn…

Our other task for today was to try and set up a WebDAV share on our windows server for our new iPads. Unfortunately we couldn’t get it to work, although our amazing technician is looking into it

I did manage to setup a new WebDAV share on our Lion server though. I was having trouble accessing it until I discovered the correct URL for the WebDAV share. It should be something like this:

http://hostname/webdav/sharename

The Lion share will work for windows and Macs too, so I’ll just add another share point to each user’s desktop called ‘ipad’ or something. It’s not ideal that it’s separate to our ‘school’ shared drive, but hopefully we’ll get the Windows WebDAV working before too long.

Setting up iPads pt.2

Or, Spectacular, Spectacular!

Today we had a go at setting up all the iPads. It was not entirely successful, perhaps even spectacularly disastrous, but definitely informative.

Here was the plan:

  1. Setup Apple ID on one device per class set, redeem iTunes vouchers and then download required apps
  2. Backup to iCloud
  3. Restore from iCloud on the other iPads in the class set
  4. Sit down and have a cup of tea, marvelling at how quick and easy all that was

Alas, no.

iTunes vouchers

Didn’t think this would be a problem, as our Apple reseller sent us enough iTunes voucher codes. However, two of them weren’t working so I thought I would just buy some from my own iTunes account and then claim back the expenses. The first try worked, but when I tried to create a second gift voucher, it just wouldn’t let me. Instead we had to take a trip to Morrisons to physically buy a second voucher. Hey ho.

Download apps

Setting the apps going was very simple as I had emailed a list of iTunes URLs to the iPad. A few taps later, all the apps had been bought and were starting to download. However, I hadn’t reckoned on the school’s 20mbps connection and the large size of apps like Pages, Keynote and Numbers. It took about an hour to download 6 iPads of apps…not pleasant!

iCloud backup

The backup to iCloud was easy peasy, as was the restoring from backup (to begin with). However, we then hit issues of iPads not thinking we were in the UK and then promptly deleting all the pending apps.

There was also the issue of the lock screen names that Apple Configurator had done for us. To get round this, you just had to plug the iPad back into the Mac with Apple Configurator on and let it reapply the name and the configuration profiles (for wifi etc). This had to be done before entering any passwords and re-downloading apps.

I’m hoping that leaving the iPads in their boxes happily downloading apps overnight will result in a set of setup iPads in the morning. I’m also hoping that the pain at this point will result in slightly more straightforward day-to-day usage of the iPads. Hopefully!

Setting Up iPads pt.1

Yesterday I finally had the time to start setting up the iPads at school. Yay!

The first job was to get the wifi going. We’re putting in Ubiquiti’s UNIFi wireless access points, which seem pretty good but also very reasonably priced. They have ceiling-mountable access points which can then be configured by a web-based controller you install somewhere on your network. All the points aren’t in yet, so I just had one sitting on the table in the room I was in. I couldn’t get the controller to work for a while, but thankfully our amazing technician got it working (something to do with conflicting ports).

I could then begin unboxing iPads. They came in bigger boxes of 5, so it was a case of entering the serial numbers on a spreadsheet, labelling each one and then making a big pile of the smaller, white boxes. Opening the first few is fun, but it does get a little tiresome after a while!

The next step was to use Apple Configurator to do a simple bit of setting up, mainly just to set it so that a custom wallpaper and iPad name appears on the lock screen. To do this, I had to use the ‘supervise’ mode, which means the iPad can only be connected to the one Mac which you’re running Apple Configurator on. This could be a real pain with syncing carts and iTunes, but I’m planning on running a completely ‘cloud’ setup, requiring no wired syncing, so this should be ok.

I didn’t manage to figure out how to deploy configuration profiles at this point, as I was hoping to set up wifi using a configuration setting rather than doing it manually. I didn’t finish them all though, so I might try that when I finish setting up the rest of them.

Here’s what’s left to do:

  • Create all the relevant Apple IDs (one per class)
  • Create @me.com email addresses
  • Decide on and download the apps on one iPad per class
  • Backup that iPad to iCloud and then restore it to the other iPads in the class set
  • Put on Parental Controls to stop apps being deleted
  • Set up iWork apps with an internal WebDAV server
  • Setup classroom macs so that downloads from iTunes automatically install on the class iPads
  • Put in cases and deploy!

Not too much really!

Ricoh Printer Driver Fix pt.II, Or How It Might Not Have Been Such A Great Idea To Upgrade The Server When Teachers Are Writing And Printing Reports

One of the wonderful technicians from Toucan came and upgraded our Mac Mini server to OSX 10.7 Lion on Monday. It went pretty well, with only a bit of a glitch with the Snow Leopard machines needing to be rebound.  We tried setting up a script to this automatically, but this only worked on about half the machines so I still had to go around and make sure people could log on properly.

However, I also discovered that this had pretty much broken the previous fix for the Ricoh printer/copier, resulting in the copier spewing out reams and reams of gibberish.  This was compounded by the fact that it is report-writing season, which requires much printing at the best of times. Not good.

The problem boiled down to printer driver issues, more specifically that not all the Macs had the same Gutenprint drivers installed and so defaulted to the generic driver instead of the correct one.  Fun.

The solution was as follows:

  • Make sure all the macs had the latest Gutenprint installed, as this is the driver Workgroup Manager was instructing Macs to use.  Apple Remote Desktop made this easy.
  • Log onto each Mac remotely and do a test print, checking if the correct driver was being used.
  • If the wrong driver was being used, I then had to log in as an administrator and reset the print system, forcing the Mac to use the driver instructed by MCX.  To do this, you open ‘Print & Scan’ in System Preferences, right click on the list of printers and then select ‘Reset printing system…’.
  • Log in again as a managed network account and check it works.

I’m sure if I was a scripting kinda guy, there could be an easier way to do this.  But it did work, albeit rather long-windedly.

The moral of the story?  Make sure your Ricoh printer come with a Postscript driver card installed!

iCloud and class iPad sets

After our Lion Server upgrade and a (probably) lengthy discussion with one of Toucan’s finest engineers this coming Monday, I’m planning on ordering iPads for our school. We’re going for some class sets of 6 for Year 5 & 6 classes and then smaller class sets for Reception and Nursery. However, the issue still remains of how we’re going to manage them, particularly regarding AppleIDs. Here’s a solution I’m now considering…

Class iCloud accounts

Because we’re not going for complete class sets of iPads, sharing one AppleID and iCloud account may well work for each class set

  • Set up an AppleID and iCloud for each class set, with a catchy name like myschoolyear5ipads2@me.com or something.
  • Set aside money in the budget to pay for full licensing of apps once the Volume Purchase Programme comes to the UK. Not ideal, but neither are the alternatives.
  • Turn on automatic downloads of new apps on each iPad in the class, plus on the teacher’s iTunes on their Mac. This makes adding new (free) apps on the class set super easy!
  • Turn on documents in the cloud and iCloud backup. This means that children can pick up any iPad and their documents will be there. Hopefully won’t result in horrible syncing issues.
  • Setup the same me.com email on every iPad. Teachers can then email the whole class set at once.
  • Turn off photostream – pity needs to be shown for our wireless network!

Or something. What are the potential issues with this idea?

Simple

“It used to be ‘simple when you know how’ but now it’s just ‘simple.'” That’s how Abdul Chohan from Essa Academy summed up making use of the Apple ecosystem in his school (AppleTV, iPod Touch, iPad and Mac). However, watching one Apple Distinguished Educator (ADE) try and demonstrate an iPad workflow to a room of beginners made me think that using iPads in schools is not always as easy as one might think.

The South London Apple Education Leadership Summit was pretty good fun though. It was held at the Kia Oval, with fantastic views of the cricket ground (and cricketers) as we drank coffee beforehand on a sunny balcony. Great hospitality and very friendly delegates.

The events started with an Apple spiel, explaining Apple’s commitment to education right from the beginning and how the iPad is part of the disruptive post-PC world. I’m not sure quite how true the historical sketch was, but I liked the comparison to the introduction of the printing press (One book per student? Are people crazy?). There was also the emphasis of the 4 sources of content for the iPad – web, iTunes U, iBooks and App Store. I am eager to get my hands on iTunes U a bit more once we get some iPads in!

Then came a case study from the principal of Fitch Green Primary in Essex. She showed loads of clips and videos of the impressive work children had been doing with Apple devices. It was very inspiring (sickeningly even!). She talked about the importance of getting children to think and mentioned how the National Curriculum has, in a sense, deskilled teachers as they don’t have to think as much. Perhaps.

Joe Moretti, an ADE, then talked us through lots of different apps we had on our (Apple-supplied) iPads. The wireless USB microscope was pretty cool.

A brief introduction to a new purchase programme then followed, which allows parents to contribute to a school hire-purchasing iPads. This includes a very comprehensive insurance package as well. Might be something to look into…

Before and after lunch was a hands-on workshop about the iPad from another ADE. I went to the ‘introduction to the iPad’, which was I think aimed at those who had never really touched an iPad before. It was quite helpful for seeing how to introduce the iPad to members of staff. There were quite a few questions about the practicalities of deploying iPads and quite a lot of confusion about getting files on and off iPads. DropBox was promoted highly as a solution to this, but it still seems pretty fangled to me. Maybe I need to look into it more.

One thing that particularly interested me was a mac app called Reflection. This allows an iPad to be mirrored to the screen of a Mac, wirelessly. It’s only $15 and could well be a cheaper solution to an AppleTV. My concern with the AppleTV is that it’s adding one more layer of complexity with the projectors – switching sound sources on amps, changing the projector channel etc. If it works, that would be awesome!

The event closed with a talk from Abdul. He covered much ground to what he said in January, but put in a bit more detail about how they use the iPod touches that they have deployed to every child. What struck me was how they always ask ‘why’ when evaluating traditional education technology (such as the über-expensive IWB) and spend the savings they make on Apple kit instead. Nice.

I came away feeling that it was a useful time, but now I think I want to go to a more super-technical Apple event. They did say they would be trying to organise one, so we shall see.

Learning with Apple

I’m currently on the bus, on my way to the South London Apple Education Leadership Summit… should be fun! There’s very much going to be an iPad focus, which is good as I want to really get my head around the best way to deploy, use and manage iPads in a school. I’m not sure how technical it will be, but hopefully there will be some techy people there for me to interrogate.