Teacher iPads

With great rejoicing, our class teachers all received an iPad 2 last week for use in the classroom for teaching and learning. As we’ve now got some class sets of iPad minis for children (which work really well! The sweet spot between affordability, size and therefore quantity you can put in a classroom. Maybe I’ll post about that sometime…), we had some older iPads that needed to find a new home.

I decided I would completely set up the iPads for the teachers rather than leaving some stuff for them to do. This took rather along time, but I reckon it was worth it in terms of saving precious time for teachers and making sure that everything was set up how I wanted it to be for teachers, rather than hoping they follow my instructions!

The steps were as follows:

Follow the setup assistant, entering in the wifi code and agreeing to various stuff.
Set up the Apple ID for each teacher using the school email address.
Enroll the iPad to our MDM server (the glamorous Mountain Lion Server Profile Manager). This then automatically sets up the email settings (as described in a previous blog). I then could verify the email address for the Apple ID straight from the iPad
Begin redeeming VPP codes on each Apple ID. This was a bit time consuming, but was sped up by emailing the URLs found on the VPP spreadsheets
Hand to teachers, after pushing out a profile that requires a passcode on teacher iPads

It was a lot of tapping and then waiting, so I tended to try and do several iPads at the same time, swapping between the two whenever I had to wait before tapping the next button.

The results so far have been teachers making use of iPads in lots of unexpected but very sensible ways. Such as taking photos of children’s work, modelling how to use an app whilst reflecting to the big screen, prepping for an iPad lesson, using the iPad to differentiate for SEND children, keeping up to date with emails etc etc. I’m hoping it will help teachers think of more and more creative ways of using iPads as a tool for learning in the classroom.

Apple Configurator Tips and Tricks

Apple Configurator is the tool Apple supplies (for free) for managing large quantities of iPads. It relies on a wired USB connection and can sync with up to 30 iPads at one time (so long as you have the right USB hardware, like a a iPad charge and sync box).

The advantages of using it are:

You can update iOS on multiple iPads at the same time
You can use it to install VPP app (so long as the iPads are in ‘supervised’ mode), and have the facility to retrieve the app codes at a later date
It’s much faster than using iTunes
You can specify a bespoke lock screen on all your iPads, including putting the device name on it
It can name iPads sequentially (i.e. iPad 1, iPad 2 etc) by the order you plug them in when in ‘prepare’ mode
When a device is ‘supervised’, you get all sorts of extra restrictions available to you, such as the ability to turn off Game Centre and Messages
You can install enrolment profiles and configuration profiles easily

The disadvantages of it/things to bear in mind are:

It can be a bit crashy, especially when you’re plugging in a lot of devices
When a device is supervised, you cannot then plug it into iTunes or iPhoto on any computer. This limits using the USB cable to move data on and off the device, except in Configurator.
VPP apps can only be installed with ‘supervised’ mode and have to updated via Configurator
It can sometimes come up with cryptic error messages if you’re not quite using it in the correct way

It’s important to understand how Configurator works before trying to use it. Apple do a useful video, and Fraser Speirs and Bradley Chambers do a great couple of podcast episodes about Configurator.

However, here are a few of my tips and tricks:

Don’t try setting up 30 iPads at the same time. When Configurator ‘supervises’ a device, it wipes iOS and reinstalls this. If you’re doing this with 30 iPads, I’ve found that Configurator crashes and quits. About 8 seems to work fine.
Updating apps on multiple iPads seem to work fine. Bradley Chambers has a great tip on easily finding those updated apps.
When installing enrolment profiles, make sure that you install a wifi profile first, otherwise it won’t work. Then just check the iPad is awake and connected to wifi before installing that profile.
If you install a profile which restricts installing apps (thus removing the App Store off the iPads), you won’t be able install updates via Configurator.
Never ever have iTunes and Configurator open at the same time. Otherwise you’ll end up with an iPad in recovery mode and will have to restore it in iTunes before using it in Configurator.

Fixing slow SMB shares in Finder

Hmm. That’s quite a geeky title. Maybe I should expound a little bit…

SMB stands for Server Message Block, which is a networking protocol used for accessing files and stuff on a Windows server. It’s proprietary to Microsoft, so the rest of the world has developed their own ways of using it, more specifically with a technology called Samba. Apple made use of Samba in OSX until 10.7, where they replaced it with their own version. The good thing about all this is that, basically, a Mac is able to connect to a Windows file share right out of the box. The bad thing is that Apple’s implementation of SMB is not altogether nor entirely wonderful. In fact, it has the tendency to be a bit slow and unreliable.

At school we are still using a Windows server for file sharing, which means that all the Macs access the shared drives using SMB. But recently the unreliability has become increasingly annoying: taking ages just to browse the contents of files, being unable to delete or move files (because Finder kept complaining that the file in question was already in use by someone else), and not being able to edit files. Not great.

The options were to buy another Mac server and use that for file sharing (because it could share via SMB, AFP and WebDAV)). Or try and find a solution on the Internet.

Thankfully, the Internet (via macosx.com) has answered.

I found that if I edited the /etc/nsmb.conf file as follows:

echo notify_off=yes >> /etc/nsmb.conf

it seemed to fix it. Yay!

AppleTV Revisited

Today I helped run some iMovie training for teachers at school, which was fun. Part of that involved rigging up a MacBook Pro to a projector in our training room, which also has an AppleTV connected to it. I was presenting Keynote slides, but also wanted to occasionally mirror an iPad to demo how to use apps like Educreations to do basic storyboarding. I was using Reflector to set up an AirPlay receiver, but it struck me that I should just use the AppleTV instead. After all, Mountain Lion lets you mirror your Mac’s screen to an AppleTV.

My problem with AppleTV from before was that the aspect ratios seemed to go a bit wrong when mirroring 4:3 content vs 16:9. I tried fiddling with the projector’s aspect ratio and putting it on some sort of widescreen zoom mode made a difference. However, I then installed an update on the AppleTV and set the projector to good old 4:3 (rather than ‘auto’) and it all seemed to work! Mirrored 4:3 iPads filled the screen, but also Keynote slides too!

So maybe AppleTV works better than I originally thought!

Weird iPad mini charging problem

Hmm. Today a Year 6 teacher told me that the iPads weren’t charging. The ISIS charging cabinet is basically some 10 and 8-way power adapters plugged together with iPad power adapters plugged in. But yet it seemed that all the iPad power adaptors didn’t work that were plugged into one of the 10-way power bars. I checked with a different adaptor, and the 10-way adaptor was definitely still working. I then took out the iPad charger and plugged it directly into a wall socket. That seemed to make it work again! I had to do that with all the iPad adaptors affected, but they now seem to work ok.

This is a little bit worrying. It could be an issue with the iPad mini design, with the lightening cables or with the fact I’m using lots of power bars. I’ll keep an eye on it. It’s worked fine up until now though, which is what is particularly confusing. Maybe there was a power surge which affected the iPad power adaptors?

The demise of Flash

I was talking to someone today about their job and they told me that they were a web developer. Nothing remarkable about that. Only that they used to be a Flash web developer but now they’ve had to retrain to build stuff in HTML 5.0 because there are something like a tenth of the Flash jobs out there than there were a year or so ago.

The iPad really has killed Flash.

If only education content providers would realise this!

Network drives on wifi

Back in 2010, when we were considering getting some Macs in school, one option we considered was getting a set of MacBooks for use by kids. As we already had some PC laptops which connected to the server via wifi, I thought we could do the same with some Macs. However, our reseller strongly advised putting in wired network connections if you are binding a Mac to an Active Directory as performance would be poor on wifi. I didn’t think much further about this as we ended up getting lots of iMacs instead, which all ran off wired Ethernet connections.

However, I recently tried adding a MacBook Pro to our domain, running it just on wifi, and this cautionary advice all came flooding back. Because we’re a big school, we make a lot of use of shared drives for saving work on. Working on a document off of a network drive requires a constant connection, which can become a little tiresome on wifi (particularly if the access point has a couple dozen iPads on it as well!). Having had enough of the spinning beach ball of death, I found a long network cable and plugged myself in.

Running documents off a server does feel a bit like living in the dark ages though. Admittedly, it is handy to be able to log onto any computer in the school and have all your document just there, but you do pay for it with a performance hit. Storage read and write is the last great bottle neck, which is why Apple is aggressively moving towards flash storage (Flash? We love flash!) wherever it can. The iCloud document model also makes a lot of sense: your documents live on your iPad/Mac/iPhone, but any changes are pushed to your other devices so that the same document is ready and waiting when you get there. That way you get the speed (and non-reliance on a permanent network connection) of a local document with the convenience of network storage.

Mail + iTunes

In my music lesson today, we were listening to different songs about the environment (with classics such as Leave them a Flower and 3 Rs) in preparation for making a radio show. Children worked in pairs on iPads, listening to each track and deciding which ones they liked.

In previous years, I had got children to search for songs on the iTunes Music Store, but with the iPad I instead just emailed a list of iTunes URLs to each iPad. I was expecting this to open up in the ‘iTunes’ app, but instead it opened up a preview panel within the Mail app and allowed children to listen to a good minute and a half of each song.

Emailing URLs is a very low-fi way of guiding children to different web resources, but it’s remarkably simple and easy! The only problem is when one child deletes the email, but this is easily fixed by fishing around in the trash.

Choosing the right app

I love using Explain Everything for my teaching as it gives rich interactive-whiteboard-like functionality using an iPad instead of a clunky and often unaligned ‘smart’board.

However, today I discovered it’s not always the best tool to use with kids. In my music lesson we were listening to different sounds, and I wanted an app that could just be written on, much like a drywipe mini whiteboard. You can do that with Explain Everything, but it’s just a bit too complex for using with Year 2 kids as you can easily have the pen unselected and then end up moving all the items on the screen around instead.

As an alternative, I quickly downloaded Educreations (which is free!). This app offers a stripped down set of features and allows you to just use your finger to draw with on the screen. This worked much better.

I also had a go at using Socrative to do a class quiz. You have to set up a teacher account (which you can do online) and then you just give your room number for children to log onto your quiz. Children then answer the questions and get immediate feedback.

I’m realising more the power of the App Store in education. It can take a bit of thinking to discover the best app, or combinations of apps for a job, but once you do it leads you to all sorts of interesting places.

Making the ICT Suite more iPad-like

Over half term we had the fun job of upgrading our Mac server to Mountain Lion and then fiddling around with user accounts to make the Macs play nicely with our new ADSync setup. As part of this process, I decided to change the way that the ICT Suite worked.

The old setup had children logging in with a class login, which allowed for a shared ‘documents’ on the server. However, you would have to be logged in with those credentials to see the files, which would be annoying for teachers wanting to access work elsewhere in the school. Entering a password to login was also rather tricky for the younger children, wasting a substantial part of ICT lessons early on just with logging in. Also, because iMovie projects were saved locally to a machine, children would have to go back to the same machine with the same login to continue with their video. This generally worked well, but if a child didn’t check that the Mac was logged out before starting work, they may have no idea what login to use to go back to it in a later lesson.

Instead, I set up the ICT Suite as follows:

A local account, without a password
The login screen showing the local non-adminstrator account as a ‘badge’, rather than a text field for username and password
When children log in, a shared drive is mounted via Managed Preferences, which has the username and password build into the URL (e.g. smb://username:password@pathtoserver/sharepoint). This shared drive is a subfolder of the shared drive that teachers use across the school, meaning teachers can see children’s work but children can’t see all of the teachers’ work.
A login script runs which renames ~/Documents to ~/MacDocuments and then creates a symbolic link to the mounted shared drive and calls that ‘Documents’. This little manoeuvre tricks Finder into putting that shared drive into the sidebar where Documents used to be, and also makes it the default save position

The upshot of all of this is that it makes the ICT Suite have much more of an iOS-like experience; instead of typing in usernames and passwords, you just click and go. Popping into the ICT Suite today, teachers and children certainly liked the change!